Data Protection Policy

Data Protection Policy

Data Protection Policy

Flat-lay shot of spa amenities by the bathtub
Flat-lay shot of spa amenities by the bathtub

Beyu Dental complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Freedom of Information Act 2000. This policy outlines how we process personal information about our patients in a fair and lawful manner.

Why We Collect Personal Data

To provide high-quality dental care, we need to collect and retain relevant personal information. This includes:

  • Personal details such as name, age, address, telephone numbers, email address, and general medical practitioners

  • Past and current medical and dental history

  • Radiographs, clinical photographs, and study models

  • Information about the treatment provided or proposed and associated costs

  • Notes of conversations or incidents requiring a record

  • Records of consent to treatment

  • Correspondence with other healthcare professionals (e.g. referrals)

Accurate records are essential to delivering safe and appropriate dental care.

To provide high-quality dental care, we need to collect and retain relevant personal information. This includes:

  • Personal details such as name, age, address, telephone numbers, email address, and general medical practitioners

  • Past and current medical and dental history

  • Radiographs, clinical photographs, and study models

  • Information about the treatment provided or proposed and associated costs

  • Notes of conversations or incidents requiring a record

  • Records of consent to treatment

  • Correspondence with other healthcare professionals (e.g. referrals)

Accurate records are essential to delivering safe and appropriate dental care.

To provide high-quality dental care, we need to collect and retain relevant personal information. This includes:

  • Personal details such as name, age, address, telephone numbers, email address, and general medical practitioners

  • Past and current medical and dental history

  • Radiographs, clinical photographs, and study models

  • Information about the treatment provided or proposed and associated costs

  • Notes of conversations or incidents requiring a record

  • Records of consent to treatment

  • Correspondence with other healthcare professionals (e.g. referrals)

Accurate records are essential to delivering safe and appropriate dental care.

How We Store and Process Your Data

Your data is held securely on our computer systems and/or in paper form.

  • Only authorised staff have access to your personal data.

  • Our computer system includes secure audit trails and is backed up daily.

Your data is held securely on our computer systems and/or in paper form.

  • Only authorised staff have access to your personal data.

  • Our computer system includes secure audit trails and is backed up daily.

Your data is held securely on our computer systems and/or in paper form.

  • Only authorised staff have access to your personal data.

  • Our computer system includes secure audit trails and is backed up daily.

Retention Periods

We retain dental records while you are a patient of the practice.

  • If you leave the practice, your records will be retained for at least 11 years, or until the age of 25 for children—whichever is longer.

We retain dental records while you are a patient of the practice.

  • If you leave the practice, your records will be retained for at least 11 years, or until the age of 25 for children—whichever is longer.

We retain dental records while you are a patient of the practice.

  • If you leave the practice, your records will be retained for at least 11 years, or until the age of 25 for children—whichever is longer.

Who We Share Your Information With

To ensure proper care, we may share your data with:

  • Your GP

  • NHS or community dental services

  • Other healthcare professionals

  • Dental insurance companies

  • Private dental schemes

Disclosures are made on a strictly need-to-know basis to those involved in your care or practice administration.

To ensure proper care, we may share your data with:

  • Your GP

  • NHS or community dental services

  • Other healthcare professionals

  • Dental insurance companies

  • Private dental schemes

Disclosures are made on a strictly need-to-know basis to those involved in your care or practice administration.

To ensure proper care, we may share your data with:

  • Your GP

  • NHS or community dental services

  • Other healthcare professionals

  • Dental insurance companies

  • Private dental schemes

Disclosures are made on a strictly need-to-know basis to those involved in your care or practice administration.

Third-Party Disclosures

We will not share your data with unrelated third parties unless:

  • Required by law

  • Ordered by a court

In all other cases, your consent will be sought. Where possible, you will be informed of such requests.

We will not share your data with unrelated third parties unless:

  • Required by law

  • Ordered by a court

In all other cases, your consent will be sought. Where possible, you will be informed of such requests.

We will not share your data with unrelated third parties unless:

  • Required by law

  • Ordered by a court

In all other cases, your consent will be sought. Where possible, you will be informed of such requests.

Accessing Your Records

You have the right to access and receive a copy of your personal data.

  • Requests must be made in writing.

  • Records will be provided within 30 days of receiving the request.

  • No routine fee is charged, but we may apply a reasonable charge for:

    • Large volumes of printed data

    • Copies of X-rays (additional £40)

You have the right to access and receive a copy of your personal data.

  • Requests must be made in writing.

  • Records will be provided within 30 days of receiving the request.

  • No routine fee is charged, but we may apply a reasonable charge for:

    • Large volumes of printed data

    • Copies of X-rays (additional £40)

You have the right to access and receive a copy of your personal data.

  • Requests must be made in writing.

  • Records will be provided within 30 days of receiving the request.

  • No routine fee is charged, but we may apply a reasonable charge for:

    • Large volumes of printed data

    • Copies of X-rays (additional £40)

Transferring Records

If you move to another dental practice, we may (at our discretion) loan original X-rays and provide copy notes directly to your new dentist, free of charge, upon receiving a written request.

If you move to another dental practice, we may (at our discretion) loan original X-rays and provide copy notes directly to your new dentist, free of charge, upon receiving a written request.

If you move to another dental practice, we may (at our discretion) loan original X-rays and provide copy notes directly to your new dentist, free of charge, upon receiving a written request.

Objecting to Data Use

If you object to any part of this policy or how your data is used, please speak with your dentist. You have the right to object, but please be aware that this may affect our ability to provide care.

Last updated: Feb 2026

If you object to any part of this policy or how your data is used, please speak with your dentist. You have the right to object, but please be aware that this may affect our ability to provide care.

Last updated: Feb 2026

If you object to any part of this policy or how your data is used, please speak with your dentist. You have the right to object, but please be aware that this may affect our ability to provide care.

Last updated: Feb 2026